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Need help with IronBee, or want to talk to the team? Here’s how to reach us. You can also open Help in the console’s sidebar for answers to common questions, keyboard shortcuts and links, or start a chat with us from the console after you sign in. See ironbee.ai/support for more.

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What to include

When you reach out, include:
  • your account email and project name
  • a link to the affected verification run or deployment, or the session ID for a CLI session
  • what you expected, and what happened instead
That lets us investigate quickly.

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Response times

We reply within one business day. Business hours are Monday to Friday, 09:00 to 18:00 UTC+3. Issues that block a production deploy are prioritized.